At Inertiacart, we understand that circumstances may arise where you need to cancel your order. We strive to provide a fair and transparent cancellation policy to accommodate our customers' needs while managing our operations effectively.
Order Cancellation:- You may request to cancel your order within 4 hours of placing it by contacting our customer support team at info@Inertiacart.com. We will make every effort to accommodate your cancellation request if your order has not yet been processed or shipped.
- If your order has already been processed or shipped, we may not be able to cancel it. In such cases, you may return the products following our Return Policy, which can be found on our website.
- Customized products may have shorter cancellation windows due to the additional processing time and materials involved. We will communicate the cancellation policy for customized orders at the time of purchase.
Any customised order placed by a customer are made to order, and cancellation or refunds are not possible unless there is damage in the product delivered.
Refund Process:- If your order is eligible for cancellation and a refund, we will process the refund to the original payment method used for the purchase.
- Refunds will be issued within [number] business days of approving the cancellation request. Please note that it may take additional time for the refund to reflect in your account depending on your financial institution's processing times.
- We reserve the right to charge a cancellation fee for canceled orders, especially for customized products or orders that have already been processed. The cancellation fee, if applicable, will be communicated to you at the time of cancellation.
- We reserve the right to modify or update our cancellation policy at any time without prior notice. The latest version of the cancellation policy will be posted on our website.
Contact Us:
If you have any questions or concerns about our cancellation policy or need assistance with canceling an order, please contact our customer support team at info@inertiacart.com or call us at +91 9591764444.